Privacy Policy

Last updated: April 2023

Beneficent respects your privacy.

This Privacy Policy explains how Beneficent Relief (“Beneficent”, “we”, “our,” and “us”) collects, uses, and discloses personal information on (the “Site”) and as part of the donation process, loan application and intake process, and the administration and processing of loans.

By using our Site or by making a donation to Beneficent or by applying to, receiving, or guaranteeing a loan from Beneficent, you consent to the collection, use, and disclosure of your personal information in accordance with this policy. If you do not agree with this Privacy Policy, you should not access or use this Site or otherwise provide Personal Information to Beneficent.

Any revisions to our Privacy Policy are posted on our Site. If we make significant changes to our Privacy Policy, we will take additional measures to bring these to your attention.

If you have any questions regarding Beneficent’s privacy practices, this Privacy Policy, or its application, please contact us at: [x].

What Personal Information do we collect from you, and why?
In this Privacy Policy, “Personal information” means any information that can identify you, either on its own or in combination with other information.

Depending on the circumstances, we may collect the following Personal Information from you:

Donor Information: If you make a donation through the Site, you will submit certain payment information such as your name, credit card number, email address, and billing address. All such payment information is submitted directly to our third party payment processor, Stripe or Philantro (as applicable), and used by them solely to facilitate your donation through the Site. We will, however, retain your contact information, such as your name and email address, for the following purposes:

  • To establish and maintain communication with you relating to your donation;
  • To issue tax receipts;
  • To meet any legal or regulatory requirements such as responding to inquiries by federal or provincial administrative bodies including, but not limited to, the Canada Revenue Agency.

Loan Application Information: When you apply for a loan, you and your guarantor will submit certain Personal Information such as your names, addresses, email addresses, age, and identification numbers contained in, among other documents, government issued IDs. Beneficent collects and uses such Personal Information for the following purposes:

  • To identify loan applicants and guarantors;
  • To establish and administer loans;
  • to maintain communication with loan applicants and guarantors relating to the loan; and

Personal Financial Information: When you apply for a loan, you and your guarantor will submit certain personal information such as employment files, credit records, loan records, tax statements, bank statements, proof of debt, and various receipts. Beneficent collects and uses such personal information for the following purposes:

  • To identify and establish the creditworthiness of prospective borrowers and guarantors;
  • To confirm the existence and eligibility of debt owed to third parties by prospective borrowers;
  • To confirm whether prospective borrowers meet the eligibility criteria for relief; more specifically, whether their income is below the “low income cut off” as defined by Statistics Canada; and

Personal Information will not be used or disclosed for purposes other than those for which it was collected, except with your consent or as required by law. 

As you use our Site, we may collect other non-personal information, such as information about how you use our Site. We use this information to maintain and improve our Site and services=.

With your consent, we may also use your Personal Information to send you email or other communications that may be of interest to you. You may opt-out of such communications at any time by selecting the unsubscribe option in any such communication that you receive. If you choose to opt out, please be advised that you will continue to receive emails from us concerning any donations you may make and, if applicable, emails related to any loans with Beneficent which you are a party to.

Where do we process and store your personal information?

When will we share your personal information with third parties?

We will only share Personal Information as necessary to fulfill the purposes identified above..  

How long do we retain your personal information?

We will only retain your Personal Information for as long as is necessary for the fulfillment of the purposes for which it was collected or as required by law. Your Personal Information is securely stored until such time as it is no longer required, after which it is destroyed, rendering it unable to identify you.

How can you access, update, or delete your personal information?

The Personal Information which Beneficent keeps is kept as accurate, complete, and up-to-date as is necessary for the purposes for which it is to be used. We will give individuals reasonable access to their Personal Information and correct any Personal Information if it is inaccurate or incomplete. Loan applicants can contact their loan officers to correct, amend, or otherwise update any Personal Information provided as part of the loan application process.

Beneficent will respond to any requests for access to Personal Information or requests to correct any Personal Information within 30 days. Any such requests can be made by contacting us using the contact information below.

How do we keep your personal information secure?

Any Personal Information collected by Beneficent will be kept private and disclosed to staff and/or third parties on a need-to-know basis only.

We have implemented physical, organizational and technological safeguards designed to protect against unauthorized access, use, modification and disclosure of Personal Information in our custody and control.

Contact Us

For more information about our privacy practices, or to make a privacy-related request, please contact us at:

Thamjeeth Abdul Gaffoor